A mail to Hutch Feedback

My Hutch mobile connection goes out of service in basement of our office building. Today I visited their website and posted my feedback about the network issue. I have got an automail from them saying that they will reply to me in next 2 days, lets see what solution they have for my issue.

Below is the text of what I wrote to them :

Hi
I am having Hutch connection for sometime now, I was a prepaid customer when I started with you but later converted to be a postpaid customer.

I am working in a MNC based at Sec 59,Noida, we have our cafetaria in basement of our building where Hutch network goes out of reach where as Airtel works absolutely fine.

Can you please let me know if you have any plans to upgrade you network here coz our cafetaria serves to around 350 people at once and if we take a rough percentage of Hutch users in a cafe during 1-3 pm it could be roughly 30-40% people having Hutch connection in our company then you are losing out on serious business as these people cannot make and receive calls during 30-45 minutes they spent there everyday.

I am sure lot of other MNCs who are based in Noida, have their cafetaria or other depts. working from basement areas where Hutch connection goes out of service. I would you request you to please upgrade your network which creates positive vibrations for Hutch rather than losing out on customers to Airtel.

I hope my spending time in writing to you make sense that I am a serious customer of yours and would not like to discontinue your services without giving a knock at your door.

Thanks

Regards

Gaurav